Testimonials for LRE Foundation Repair

Drainage issues have always been a problem at our house for a few years now due to new construction altering the dispersion of water on our block. After attempting several solutions, including a standard french drain, we finally looked for a drainage solution we could rely on to handle the amount of water we get in Central Florida. From the first visit, I could tell these folks know their craft. They designed a custom solution, and within a few weeks we had a crew out to install new underground drains, a buried pump and EZ-Flow system. The crew was friendly, very professional, and efficient. Despite a lot of digging and stone hauling, Antonio and his crew barely left a trace -- even carefully replacing the sod. Antonio also took time to demo the drainage system with a garden hose for me and I'm almost looking forward to a torrential down pour to see this system in action. I can't recommend this service enough! We also decided to have LRE encapsulate our crawlspace and add a dehumidifier to it. Michael and that crew spent a few days in that crawlspace taking care to get it cleaned out and then sealed off with a dehumidifier. They were also very professional and friendly and as someone with a bit of claustrophobia, the fact they always had a smile on their faces when speaking with me was extra impressive! The house is already less damp feeling on cool days.

I have an older home in an historic area in Tampa that had sagging floors and needed a fair amount of foundation repair work. Needless to say, I wanted it done properly, so, I decided to get 5 companies in to quote. After receiving all the quotes and planned proposals for repairing the foundations, there was no doubt in my mind that LRE Foundation Repair was by far the best company for me to go with, for several reasons. Before they came out to access and quote, LRE mailed me an 81 page booklet on foundation problems and repairs – published by an independent company - Foundation Supportworks. This gave me a good understanding of different foundation problems and why they happen, including sagging floors - and the best way to go about fixing them. There was also great information on various jacks and piers and when to use what etc. which was invaluable to me when looking at what the other companies had proposed. The Design Specialist LRE sent out to access the situation and to give a proposed plan and quote was someone who had years of experience doing the actual work. This guy was Zac Spardello. His professionalism and customer service goes beyond the expected. He took photos, liasoned with their engineering dept before he came up with a definite planned proposal and quote. Zac took time explaining to me what was wrong and had images of everything including problem areas, and how and why they proposed fixing it in certain ways, along with the with the information I had gained from the booklet. When I compared his proposed plan to the others, it was clear that he really knew what he was talking about. Other companies had in some cases sent out Estimators who clearly had never done the actual work and it showed as they had given very generalized solutions, when I compared plans. LRE was the only co who had a combination of replacing areas of old wood plus adding additional wood as well as jacks and metal beams, along with repairing/ replacing 4 brick block columns, and redoing the subfloor in certain areas. Some companies proposed only adding wood, others only metal, and this combination of materials that LRE proposed seemed to cover all basis. Permits. LRE was ready to go with permits within about a month, and they gave me a definite starting date within days. I was told by most other companies I’d have to wait at least 6 weeks to get the permits, and one company said they didn’t need it as their solution only required jacks. Which is probably fine in some instances but in this case where I knew a fair amount of work was needed, I felt better about having permits. With LRE, everything was done to code and with engineering reports. LRE also offers a 25-year guarantee which is transferable to the new owner if the house is ever sold. They also offered a 5% discount if I signed with a certain time frame. They were not the cheapest nor were they the most expensive, all adding up to why I chose them. In conclusion, the work was done on time and the results were even better than I expected. I was not in Tampa during this time, I was kept in the loop with updates by phone and photos. A big thank you to Zac for all his help and support, as well as Tavian the foreman, and his team who did all the work. An added bonus is that a few weeks later I got a call from a co that was going to spray the soil under the house which would take care of any termites as the soil had been disrupted with the foundation work, which was all paid for by LRE as part of their repair package.

I really enjoyed working with LRE! From the first consultation, all through the job clean up, they team was very professional and took pride in their work. We needed to have our crawlspace treated and checked out a lot of companies that just poked their head into the space and gave me a very large estimate. At your company, Brian arrived on time and immediately went to work, spending time reviewing every corner of our crawlspace. After that, he measured our floors to determine heights and sagging areas. In less than a day, he prepared an impressive report with various approaches and options. Once we scheduled the job, Trace, our supervisor, and his team arrived on time and provided a thorough explanation about the work, what to expect in the future, and answered my MANY questions with patience. They knocked out the job in the estimated time and then let me come review their work before cleaning up. It was clear they took pride in what they did and were eager to have me give it a lookover. After having such a hard time finding support for such difficult work, I was incredibly grateful to find LRE. 

Mike Guy and his crew came and out to work on my 100-year-old house using smart jacks. They were very polite even when the city I live in messed up the inspection and didn’t show up, which cost them an entire days work. They did a lot of work in very hot conditions, and in a pretty tight crawlspace. I’m very happy.

We previously had work done by another foundation company. Zac came out and inspected the work previously completed and saw how poorly they had done everything. Zac was very patient and helpful as we worked to get a refund from the other company. Without Zac's pictures and video of the installation of jacks, we would have never known what the other company did and wouldn't have had the proof to get our money back. That set up a trust with your company, which was further established by the team that came out here. Trace, Josh, and James who delivered what was promised.

We were quoted on this project by Frank who did an outstanding job of inspecting our house and explaining options. We also got quotes from another company and LRE not only beat their price, but their approach was a much more comprehensive solution. The office was helpful and efficient and scheduling happened without a hitch. Trace and his crew were terrific. They showed up on time, communicated with us, took the time to explain what they were doing and how it worked. They were courteous and organized and they kept a clean and tidy job site. I wouldn't hesitate to recommend this crew and their leader, Trace. We were very satisfied with the results and offer our thanks for a job well done!

Mike and his team from LRE were amazing. They made sure that everything that was supposed to be done was done and that the project would make the floor more stable for many years to come. If I have anymore foundation issues in the future I hope Mike is still at LRE and I will be requesting him for the job.

They did a very good job all around. The crew leader kept us informed during the work and showed us all they had done when the job was completed. They offered us overalls if we wanted to check everything first hand and provided photos. He also answered any and all questions we had before, during and after the project work. We were extremely happy with every aspect of LRE's performance and would recommend them to anyone needing work done in their areas of expertise. 

Everything was cleaned up to my satisfaction and then some. Fed was just the best communicator. We went through everything in detail and I have to say without hesitation, LRE more than met my expectations. I had met Donovan here on the last day and I complimented Fed and his crew for the extraordinary job they did. I sincerely hope LRE somehow recognizes them for their hard work effort and outstanding communication as professionals!

Just like the pillars they install, these men are the foundation of our community. From the beginning Zac fully explained our options for securing the foundation of our historic home and protecting the wood from further moisture damage. He carefully worked with our budget to make the best choices for longevity of the home while listening to our unique needs. Each step was customized and meticulously executed by members of the LRE team. Carlos, Merrick, and Charles were the crew that came out to do the install. They took their time and made sure it was perfect. They treated us and our home like part of the family. Carlos would text me pictures of things that didn’t even have to do with the job, like a very small leak in our tub drain. It was all the small things like this that let us know our money was incredibly well spent. LRE had ended up in the foundation bids I was collecting after a team member had been so nice to my four year old daughter at Wawa one day, months before I even knew I needed repairs. I noted the company on his shirt and thought they must employ amazing people. I wasn’t wrong! One day during lunch Carlos had gone home to save his undoubtedly adorable daughters from a snake and stepped on a metal rake that impaled his foot. The supervisor, Jim, happened to be at my house when we found out. Jim showed genuine concern for Carlos and it was obvious this is a company that values its employees. They hire people from our community that have deep roots, they hire family people, and they hire veterans. This is a company that not only would I always recommend and hire, but I wouldn’t hesitate to work for myself.

Carlos, JR, Charlie, and Caleb were outstanding and worked extremely hard in a very tight crawlspace. This was a job that very few people are able to do and I take my hat to the entire crew for a job well done! I'll also mention that they were very polite and courteous. 

All the guys who came out were great -- professional, courteous and helpful. Max kept me updated throughout the project and explained everything once completed. He sent pictures afterward as well. I felt like Zac was professional, straightforward and honest with me about what was needed.

Pablo and the crew did an amazing job and were very communicative throughout the project. Bill came out on a Saturday with very short notice, gave us a full breakdown of what needed to be done. We felt very confident compared to the other companies that we had spoken to. I want to say again that Pablo and his crew were amazing, staying late twice to finish up. 

I can't say enough about great things about LRE Foundations and the young men that they employ. My wife and I hired LRE to encapsulate our crawlspace, install a dehumidifier, and a sump pump. Jordan, Max, Gabe, Rashad, Cordell, and Shane are the nicest, hardest working, polite, professional young men we have ever met. It is a tough and dirty job and these guys worked as an incredible team and did a superb job. The crawlspace is now clean, our home is protected, and we could not be happier with the work that was performed. I would highly recommend LRE Foundations for any of your crawlspace needs, in particular, requesting this team -- You will not be disappointed.

The professionalism that was evident throughout the "interview" process, from the company website to the representatives that we spoke with, to the evident attention to detail in the materials sent prior to the in-person meeting, were all factors. When we met for the project assessment and estimate, it was apparent that Justin was knowledgeable and confident in what could be done to resolve our problem. He didn't try to oversell; he made sure we understood the situation, how it could be fixed, and what the total cost would be for the proposed solution. And the quoted total cost was within an acceptable price range.