Testimonials for LRE Foundation Repair

As a professional in the industry, we know an exceptional contractor when we see one, and LRE Foundation Repair fits that description after seeing them in action at Busch Gardens. LRE clearly is experienced in commercial foundation and soil stabilization. Their efficiency, expertise, flexibility, professionalism and state-of-the-art equipment were consistently on display and made a lasting impression on our company. LRE was all around impressive in route to successfully carrying out the repair needed at Busch Gardens. We wouldn't hesitate to work with LRE again if the opportunity presented itself.

LRE Foundation Repair is a team of dedicated, polite, hard working individuals. Your team should be proud of that. The sinkhole quite frankly put a damper on our lives. This was during a time of cold weather, neighbors who disowned us for having the sinkhole, the frustration of losing our water supply by well via stirred up or drained, depression over the idea of our home being torn up and sleepless nights of wondering what was happening. Your foundation repair experts were so kind and warm to our family. We felt safe and grateful to have such fine men working in and around our home in order to help us during the crisis. We are very grateful to your sinkhole repair company.

I was very impressed with LRE Foundation Repair' sinkhole repair work. The workers diligently worked on my sinkhole problem as if it were their own home. The field workers and the entire LRE Foundation Repair office were very professional and respectful. They worked together to get the job done.

Not knowing what to expect I was blown away by all of your staff, from the Salesman, to the Project Coordinator, to the Foreman, & Team LRE All handled our home ground stabilization project with the utmost professionalism and care. I chose LRE because of not only the references but because I was provided with a lot of information that proved helpful during this endeavor.

What a great company LRE was to work with. When we first noticed issues around the house last year, we had called LRE for a free consultation. Your project representative, Rob Probus, came out and confirmed what we had been thinking, which was that we had symptoms of sinkhole activity. He was very professional, but gave us confidence that any confirmed sinkhole activity could be repaired by LRE When it was time to pick the company to carry out the sinkhole repair on our home, LRE's name came in from the insurance company. Another LRE project representative, David Morrill, was the next to visit us. He sat down and went over everything and explained the whole process and was able to answer any question we had. After getting several bids, LRE was our choice. Dave came out again to sign the contract and made sure no questions were left unanswered. The crews that came out first and did the drilling set the standard pretty high (Sorry, guys - I don't have all of your names). They were very friendly and explained what they were doing. I was very impressed at how much time they spent keeping the work area clean. They made sure the area around the house looked good every night before they left. I had seen other companies repair sinkholes, but LRE was impressive (just as Dave said they would be). The next crew that did the concrete pumping was just as impressive (Mike S., Dave S., Tony F., Eddie F. and Tom). The attention to detail that everyone has is awesome. Both crews were courteous and very pleasant to work with. Several of my neighbors asked when I was going to have the sinkhole repair completed, because all they saw were the pipes and there was no mess at night. When I said that the crews just cleaned up that well, they couldn't believe it. Mike and his crew must have apologized two dozen times when the cable line got cut - it was in the back of the house and not anywhere near where the flags were marked, so it wasn't even their fault. But they still went out of their way to make sure the cable line was fixed. Again, everything was kept clean. When the work was completed, the whole place was cleaned and I could barely see the real amount of work that had just occurred around the house. Being a firefighter, I was home a lot of the days both crews were here and they were great to work with. I watched what they were doing and asked questions. They always took the time to say hello and talk with me. Even the neighbors said the guys were very nice and talked to them. I have spoken with [LRE vice president] Rachel Vitale several times about the billing process, and she is very knowledgeable. She was able to get me in touch with someone at the mortgage company (I kept getting voicemails, and people that didn't know what a sinkhole was, let alone anything regarding the paperwork). Having a sinkhole is a very intimidating thing, but everyone at LRE Foundation Repair was great to work with. I have no doubt that we picked the very best.

We had a huge pine tree land across the entire length of the house during Hurricane Ian at over 135 mph. It cracked my entire foundation. We had 3 companies come out and give us estimates, and hands down - from my initial call to LRE, my free estimate appointment with Stephen (the design specialist), all my follow up calls with Cassidy, (the account manager), as well as the technicians that came out for the repair - this company was superior to the other companies we had contacted. Everyone we dealt with at this company has been professional and answered our many questions and concerns. Being in sales and customer service myself for over 40 years, it's very hard to find a company that I would personally recommend. If you want a company that treats you right and helps you with your foundation repairs, call LRE!

Everything was cleaned up perfectly. Michael did a superb job of explaining everything, even posting me on his progress every step of the way. The entire crew was very professional and I couldn't be more satisfied. Everyone in the company has been a pleasure to work with.

Todd Nunn of Nunn Pressure Grouting recommended LRE Foundation Repair based on his observations of your sinkhole repair operation at a jobsite you both worked at. He said your crew was professional, your equipment state of the art, and your management of the jobsite to minimize problems was exceptional. I agree 100%. I'm also grateful to all your personnel for expediting the estimating, engineering, and permitting process. I want to commend your crew for their thoroughness, attention to detail, and resourcefulness in handling some unique challenges encountered on the premises. All your staff was very patient and answered questions with respect. Great job from start to finish!

The crew did a wonderful job! My design specialist, Austin, was very good! He is very knowledgeable and most importantly he educated us in an area we knew nothing about. After talking to another company we decided to go with LRE due to the trust we felt with Austin.

Austin was AMAZING! So educational and personable. No pressure to purchase. Explained the pros and cons. Everyone I have interacted with from your company has been professional, courteous, happy to explain things. Great communication with both sets of crews... when they would arrive, what I could expect, explaining the process, making sure my needs were met. I am SUPER impressed! (And I have been extremely underwhelmed by customer service in Florida in general, so that's REALLY saying A LOT!!) Thank you so much for all of your help.